Frequently Asked Questions
How long does it take for you to create your cards?

Once an order is placed, the processing time of your order is based on the order quantity:

  • 1-20 packs: 5-7 business days
  • 21 packs or more: 10-13 business days
Where do you ship your products? What are your shipping rates and policies?

We are from Canada and we ship worldwide! We use Canada Post for both domestic and international shipping.

Canadian customers

Small orders (16 packs or less) are shipped with lettermail with no tracking by default.

Expedited Parcel and Xpresspost are also available if you are placing larger orders or require tracking.

US customers

Products are shipped via Canada Post which is a partner with USPS. The following options are available:

  • Small Packet USA Air - 5-8 business days, no tracking
  • Tracked Packet USA - 4-7 business days with tracking

Rates are automatically calculated depending on your location. The customer is responsible to pay duties / tariffs, if any, upon collection.

International customers

Products are shipped via Canada Post. The following options are available:

  • Small Packet International Surface - 1-3 months depending on location
  • Small Packet International Air  - 6-10 business days, no tracking
  • Tracked Packet International - 6-10 business days with tracking
  • Xpresspost International - 4-7 business days with tracking, fastest service

The customer is responsible to pay duties / tariffs, if any, upon collection.

Rates vary from country to country, please enter your shipping address in the checkout page to see the shipping rate!
How can I track my order?

Once your item is shipped, a confirmation email will be sent. Within the email you can find the tracking number, if a shipping method with tracking was chosen.
What is the size of your trading cards?

They are the same as typical trading cards - 2.5" W x 3.5" H.
Do you handmade your cards? How are they produced?

Yes we handmade our cards! That means we design, print, laminate and trim our cards all by ourselves in-house.

Everything from the cards themselves down to the packaging are handcrafted one-by-one.